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Store

Policies

Payment Policy

 

Payment Methods:

 

Bobbianne’s Flowers accepts payments from all major credit cards: Visa, Mastercard, Discover, AMEX, Diners, CUP, JCB, and Maestro. We also accept PayPal.

Warranties/Refunds

 

If you are unhappy with your purchase, please see our refund policy. At Bobbianne’s Flowers, we strive to make sure our customers are happy with their purchase.

Wholesale Policy

If you are interested in wholesale purchases, please contact us via our Wholesale page to learn more. We are happy to work with you!

Packaging Policy

 

All of our flowers come in wrapping. We use recycled materials in our gift wrapping. If need special messages for a gift or to have custom packaging requests, let please contact us. 

By email: bobbiannesflowers@gmail.com

By visiting this page on our website: http://www.bobbiannesflowers.com/contact

By phone number: 7195681194

By mail: 140 Bushy Hill Road, Deep River, CT 06417

 

Coupons & Discounts

 

Bobbianne’s Flowers will offer coupons or sales on occasion. Coupons will be digital coupons. Sales and digital coupons will contain a “valid through” date. Please refer to the individual coupon or sale, respectively, for the correct “valid through” date. Coupons cannot be used on sale items. Coupons can only be used once per person and once per family.  

 

Membership & Subscription Policies

 

If you subscribe to our email list, you will receive an introductory coupon as a way to say thank you for your business. As an additional bonus for signing up for our email list, you will be the first to know of sales, specials and other events related to Bobbianne’s Flowers. Your information will never be sold. Finally, feel free to unsubscribe at any time.  

 

Privacy Policies

 

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only. We do not sell your information. However, Bobbianne’s Flowers is on Wix which uses third-party software. Bobbianne’s Flowers cannot speak for these companies and you must contact them to find out how your information is used. 

 

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

Our company, Bobbianne’s Flowers, is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 

If you don’t want us to process your data anymore, please contact in writing in one of the following ways:

By email: bobbiannesflowers@gmail.com

By visiting this page on our website: http://www.bobbiannesflowers.com/contact

By mail: 140 Bushy Hill Road, Deep River, CT 06417

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us in writing in one of the following ways:

By email: bobbiannesflowers@gmail.com

By visiting this page on our website: http://www.bobbiannesflowers.com/contact

By mail: 140 Bushy Hill Road, Deep River, CT 06417